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Privacy Policy

Privacy Policy for The Yacht Portal

  1. Introduction Welcome to The Yacht Portal (“we”, “us”, “our”). We operate https://theyachtportal.com to connect yacht owners, brokers, and charter clients. We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site and services.
  2. Information We Collect We collect different types of information, depending on how you use our Services:
  • Personal Information You Provide: When you register, make a booking, or communicate with us, we may collect your name, email address, phone number, postal address, payment information, and any other information you choose to provide (e.g., emergency contact, yacht preferences).
  • Profile Information: If you are a yacht owner or broker, you may provide additional business-related data (e.g., company name, yacht description, licensing).
  • Booking and Transaction Data: When you book a yacht or pay for services, we may store transaction details like payment method, billing address, booking dates, and amount.
  • Communications: We may store copies of your communications with us, emails, chat messages, or calls, to help with support, dispute resolution, or record-keeping.
  • Usage Data: When you use the Site, we collect data automatically about your device (IP address, browser type, operating system), your activity on the Site (pages viewed, time spent), and geolocation data if you allow it.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to track site usage, authenticate users, and remember your preferences.
  1. How We Use Your Information We use the data we collect for purposes including, but not limited to:
  • Providing, maintaining, and improving our Services.
  • Processing bookings, payments, and related communications.
  • Communicating with you about your account, bookings, and updates.
  • Sending you marketing and promotional messages (only if you opt in).
  • Detecting and preventing fraud, abuse, and other security risks.
  • Complying with legal obligations and enforcing our Terms of Service.
  • Analyzing usage to understand how people use the Site and to improve user experience.
  1. How We Share Your Information We may share your information as follows:
  • With Yacht Owners / Brokers: When you make a booking, we share relevant contact and booking details with the yacht owner or broker to fulfill the charter.
  • Service Providers: We work with third-party providers (payment processors, hosting companies, analytics providers) who need access to your data to perform their functions.
  • Business Transfers: If we merge, are acquired, or sell assets, your information may be transferred to the new entity, and they must follow this Privacy Policy.
  • Legal Obligations: We may disclose information if required by law, subpoena, or other legal processes, or to protect our rights, safety, or property.
  • Aggregate or Anonymized Data: We may use or disclose aggregated, non-identifiable information for analytics, marketing, or research.
  1. Cookies and Tracking We use cookies and similar tools for:
  • Functionality: to make the Site work (e.g., keeping you logged in).
  • Preferences: to remember your settings (language, display preferences).
  • Analytics: to understand site usage and improve the Site.
  • Advertising: to deliver personalized ads (if applicable).
You can disable certain cookies via your browser settings, but doing so may limit your ability to use some features.
  1. Data Retention We retain your personal data for as long as necessary to provide our Services, resolve disputes, enforce agreements, or comply with legal obligations. When we delete your data, we will do so in a secure manner.
  2. Security We use industry-standard security measures (e.g., encryption, access controls) to protect your data during transmission and once it is stored. However, no system is 100% secure — you use the internet and our Services at your own risk.
  3. Your Rights Depending on your jurisdiction, you may have rights such as:
  • Accessing the personal data we hold about you.
  • Correcting or updating your information.
  • Deleting your data (subject to certain exceptions).
  • Objecting to or limiting certain types of processing (e.g., marketing).
  • Data portability (receiving a copy of your data in a structured format).
To exercise these rights, contact us at +971 54 455 7706.
  1. Children’s Privacy Our Services are not intended for children under 18 years old. We do not knowingly collect personal data from children under 18. If we become aware that we have done so, we will delete that information.
  2. International Data Transfers If you are located outside the country where The Yacht Portal operates, please be aware that your data may be transferred to, stored, and processed in other countries. By using our Services, you consent to the transfer of your data to locations outside your country, where data protection laws may differ.
  3. Third-Party Links Our Site may contain links to third-party websites (e.g., payment gateways, partner brokers). This Privacy Policy does not apply to those sites, so you should review their privacy policies separately.
  4. Changes to This Policy We may update this Privacy Policy from time to time. When we make material changes, we’ll post the new version on the Site and update the “Effective Date.” Your continued use of the Services after changes means you accept the revised policy.
  5. Contact Us If you have any questions, concerns, or requests about your privacy or this policy, please get in touch: Phone: +971 54 455 7706 Email: simon@theyachtportal.com Address: TYP COMMERCIAL BROKERS LLC, Ontario Tower, Office 1704-9, Business Bay, Dubai, United Arab Emirates